PRIVACY POLICY
Bourne-Romsey Fire Protection (“we” or “us”) is the trading name of JF &JEM Ltd. We are committed to protecting your privacy and we comply with the data protection laws applicable to the United Kingdom. This Privacy Policy explains how we use any information we collect about you and forms part of our Conditions of Use.
What Information Do We Collect About You?
We will collect information about you when you open an account, place an order for products or services, or request further information from us. The type of information we may collect includes your name, postal address, job title, e-mail address and telephone number so that we can contact you accordingly.
You may request details of personal information which we hold about you. If you would like a copy of this information please write to us with this request. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, we will promptly correct any inaccuracies.
How Do We Use The Information We Collect About You?
We may use the information provided by you:-
- to process your order or manage your account (if applicable)
- to contact you for your views on our services
- to notify you about important changes or developments to our site or services
- for record keeping purposes
- to keep you informed about our products and services that we offer
We only retain your information for a limited period in order to respond to your query, provide you with information you require or to send you updates on our products and services for as long as you indicate that you are happy for us to do so. We are required to keep some records for a longer period of time to meet our legal obligations.
We never make your personal details available to companies outside of JF & JEM Ltd for marketing or any other purpose. We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it. In the event that a majority of our shares were bought by another company or we transferred a substantial amount of our assets to another company, we would disclose your personal information to that purchaser.
How is Your Information Protected?
We take the protection of your information seriously and have appropriate physical and technological security measures in place to keep it safe. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it. We never transfer your data outside the UK.
General Data Protection Regulations (GDPR)
We fully support the requirements of the GDPR and are committed to the protection of personal data belonging to our customers, suppliers and employees. We conduct regular audits within the company to ensure compliance with our policies. We are aware of our obligations under the GDPR and have adopted a proactive approach to its implementation. This includes reviewing existing and where appropriate developing and implementing new policies and procedures to ensure personal data is collected, stored and disposed of in a manner compliant with the requirements of the GDPR.
You have the right at any time to withdraw your consent to our holding your personal information, and to lodge any complaint to the supervisory body ICO (Information Commissioners Office)
Cookies are small files that a website places on your hard disc to enable additional features of the website to work. It is our policy that no cookies are used on our website, so no warnings regarding user’s consent, will be seen when you visit the site.
Bourne-Romsey Fire Data Controller:-
Any queries relating to this Privacy Policy should be addressed to
Email : customer.service@bournefire.co.uk
